Privacy Policy
Effective Date: October 2, 2026
Last Updated: October 15, 2026
Introduction
FlashQofE LLC ("FlashQofE," "we," "us," or "our"), provides a platform that helps accounting and advisory firms prepare Quality of Earnings and financial due diligence work (the "Platform") and operates the website at flashqofe.com (the "Website"). This Privacy Policy explains how we collect, use, disclose and protect information through the Website and the Platform.
Two Kinds of Information
We handle information in two different roles:
- Information we control. Information about visitors to the Website and about the people who hold Platform accounts, such as names, email addresses and usage data. This Privacy Policy governs that information.
- Information we process for our customers. Financial and other data that a customer firm uploads or connects to the Platform for an engagement ("Engagement Data"). We process Engagement Data only on the customer's behalf and on its instructions, under our agreement with that customer and any data processing agreement. If your information is part of Engagement Data, for example because you work for a company that is the subject of a due diligence engagement, please direct requests to the firm that provided it.
Information We Collect
Information You Provide
- Account information: Name, email address and firm affiliation when an account is created.
- Communications: Information you send us by email or through forms on the Website.
Engagement Data
- Financial records, documents and related information uploaded by a customer firm or retrieved from accounting systems or bank connections that the customer chooses to connect, such as QuickBooks Online or Plaid.
Information Collected Automatically
- Usage analytics: We use PostHog to understand how the Website and Platform are used, including pages visited and features used.
- Session recordings: We record sessions on the Website and Platform to improve usability. Recordings are configured to mask all text and images, so personal information and financial data are not captured, and are kept for 30 days. A customer may ask us to disable session recording for its accounts by contacting support@flashqofe.com.
- Technical information: Device type, browser type, IP address and access times.
How We Use Information
We use information to:
- Provide, maintain and support the Platform
- Process Engagement Data as instructed by our customers
- Improve the Website and Platform
- Communicate with users about their accounts and the Platform
- Protect the security of the Platform and prevent misuse
- Meet legal obligations
Use of Artificial Intelligence
Some Platform features use AI models provided by Anthropic to suggest account classifications, extract information from documents and draft narrative. These features send only the content needed for the specific task. Anthropic does not use this content to train its models. AI suggestions are reviewed by the customer's users before they affect any figure. Our AI Use Statement at flashqofe.com/ai-use describes this in more detail.
Service Providers
We use service providers to host and operate the Platform, including for hosting, data storage, AI processing, email delivery, analytics, error monitoring and optional data connections. Our current list of subprocessors, and what each one receives, is published at flashqofe.com/subprocessors. Service providers may use information only to provide services to us.
How We Share Information
We do not sell or rent personal information. We share information only:
- With service providers, as described above
- When a customer directs us to, such as when a firm shares engagement deliverables with its own client through the Platform
- When required by law or to protect the rights, safety or security of our customers, users or FlashQofE
- In connection with a merger, acquisition or sale of assets, subject to the same protections described in this policy
Data Security
We use technical and organizational measures to protect information, including encryption in transit and at rest, isolation of each customer's data and restricted administrative access. Our Security Overview at flashqofe.com/security-policy describes these measures.
To report a security concern or a suspected vulnerability, email support@flashqofe.com with the subject line "Security Vulnerability Report." We acknowledge reports within 48 hours.
Data Retention
We keep account information while an account is active and Engagement Data for as long as our customer directs or as described in our agreement with that customer. When an account is closed or a customer asks us to delete data, we delete it as described in our data retention practices, generally within 30 days, except where we must keep certain records by law.
Your Choices and Rights
You may ask to access, correct or delete personal information we control, or to opt out of non-essential communications, by emailing support@flashqofe.com. We will respond within 30 days. Depending on where you live, you may have additional rights under applicable law, such as the California Consumer Privacy Act or the General Data Protection Regulation.
International Users
The Platform is designed for users in the United States, and information is stored and processed in the United States.
Children's Privacy
The Website and Platform are not intended for individuals under 18. We do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and change the "Last Updated" date. Material changes affecting customers will also be communicated directly.
Contact Us
Email: support@flashqofe.com
Company: FlashQofE LLC
Website: flashqofe.com
Location: Pennsylvania, United States